Child Safety Standards

1. Prohibition of Child Sexual Abuse and Exploitation (CSAE)

Love Date strictly prohibits any content, behaviour, or activity that constitutes or promotes child sexual abuse and exploitation (CSAE), including but not limited to:

• Child sexual abuse material (CSAM) — any image, video, text, or other media that sexually exploits minors
• Grooming behaviours targeting minors
• Sexual solicitation of minors
• Trafficking or exploitation of children
• Any attempt to facilitate real-world contact between adults and minors for sexual purposes

Any user found to be engaging in CSAE will have their account immediately and permanently terminated, and all relevant information will be reported to the appropriate legal authorities and the National Center for Missing & Exploited Children (NCMEC).

2. Age Verification and Access Controls

Love Date is designed exclusively for adults. We enforce strict age controls:

• Users must declare they are 18 years of age or older to create an account.
• Date of birth is required during registration and is used to calculate age.
• Accounts where the user is determined to be under 18 are immediately deleted.
• Our systems and moderation team actively monitor for signs of underage users.

3. In-App Reporting Mechanism

Love Date provides users with an accessible, in-app mechanism to report child safety concerns and other inappropriate content:

• Report a user: Available on every user profile and within every chat conversation. Users can select "Underage user" as a report reason to flag suspected minors.
• Block a user: Users can immediately block any person they feel uncomfortable with.
• Report categories include: Underage user, Inappropriate content, Harassment, Fake profile, Scam or spam, and Other.

All reports are reviewed by our moderation team. Reports of suspected minors or CSAE are treated as the highest priority and escalated immediately.

4. How We Address CSAM

We have clear procedures for identifying, removing, and reporting child sexual abuse material (CSAM):

• Detection: Our content moderation system reviews reported content. All reported content flagged as potentially involving a minor is escalated immediately.
• Removal: Any identified CSAM is removed from the platform immediately upon detection.
• Account termination: The account of any user who uploads or distributes CSAM is immediately and permanently terminated.
• Reporting to authorities: We report all confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) CyberTipline as required by applicable law (18 U.S.C. § 2258A), and cooperate fully with law enforcement investigations.
• Data preservation: We preserve relevant data in accordance with legal requirements to support law enforcement investigations.

5. Child Safety Point of Contact

We maintain a dedicated child safety contact for reporting concerns related to CSAE, suspected minors on the platform, or CSAM:

Child Safety Team — Love Date / Greatcallie International Ltd
[email protected]

Reports sent to this address are treated as the highest priority and will receive a response within 24 hours on business days. For general support enquiries, contact: [email protected]

6. Legal Compliance

Love Date and Greatcallie International Ltd are committed to complying with all applicable child safety laws and regulations, including but not limited to:

• The PROTECT Our Children Act (18 U.S.C. § 2258A) — mandatory reporting of CSAM to NCMEC
• The Children's Online Privacy Protection Act (COPPA)
• The UK Online Safety Act 2023
• The EU General Data Protection Regulation (GDPR) and applicable national child data protection laws
• All other applicable national and regional child safety and child protection laws

7. Staff Training and Internal Policies

Our moderation and support team members are trained to:

• Recognise indicators of CSAE and grooming behaviour
• Handle CSAM reports with urgency, care, and legal compliance
• Escalate suspected CSAE to the child safety team and relevant authorities immediately

Internal access to user data is restricted on a need-to-know basis, and all access is logged for accountability.

8. Contact Us

To report a child safety concern, suspected underage user, or CSAM, please contact our dedicated child safety team immediately:

Greatcallie International Ltd
Child Safety: [email protected]
General Support: [email protected]

For our full Privacy Policy, please visit: Privacy Policy

For our Data Safety information, please visit: Data Safety