Privacy Policy

Greatcallie International Ltd ("we", "us", or "our") operates the Love Date mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide

• Account information: name, email address, date of birth, gender
• Profile information: photos, biography, values, life goals, communication style
• Voice introduction recordings
• Messages and communications with other users
• Payment information when you purchase premium features
• Matching preferences: age range, distance, gender preferences
• Support inquiries and feedback you submit to us

Information Collected Automatically

• Device information: device type, operating system, unique device identifiers
• Log data: IP address, access times, pages viewed, app crashes
• Location data: approximate location based on IP address or, with your permission, precise location from your device
• Usage data: features used, interactions, time spent on the Service

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Match you with other users based on your preferences, values, and goals
• Facilitate communication between matched users
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Detect, investigate, and prevent fraudulent or unauthorised activity
• Enforce our Terms of Service and other policies
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Your profile information, photos, and voice introduction are visible to other users of the Service as part of the matching and discovery features.
• Service providers: We share information with third-party vendors who help us operate the Service, such as cloud hosting, analytics, and payment processing.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Safety: We may share information when we believe it is necessary to protect the safety, rights, or property of our users, the public, or our company.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage and Security

We use industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your data is stored on secure servers provided by our cloud infrastructure partners. We retain your information for as long as your account is active or as needed to provide the Service.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information. You can delete your account at any time through the app Settings.
• Portability: Request a copy of your data in a portable format.
• Withdrawal of consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

6. Location Information

We collect approximate location data to show you potential matches nearby. With your explicit permission, we may collect precise location data from your device. You can disable location services through your device settings at any time, though this may limit certain features of the Service.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information for as long as your account is active. When you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Greatcallie International Ltd
[email protected]